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Despite growing awareness of fake online reviews, a new 鶹Ƶ study finds that consumers still overwhelmingly trust what they read—even when they shouldn't.

June 5, 2025Research and Innovation

In an age where digital interactions dominate consumer decision-making, the trustworthiness of online reviews has become a critical concern for both researchers and the general public.

June 5, 2025Research and Innovation

The article, “The Illusion of Authenticity in Online Reviews: Truth Bias and the Role of Valence,” was recently published online in the premier journal, Information Systems Research. Co-authored by Dezhi "Denny" Yin, an associate professor at USF Muma College of Business, the article examines how consumers make judgements about whether online reviews are real or fake.

June 5, 2025Business News

graphic showing someone writing a fake review

From trust to doubt: Why fake online reviews still fool consumers

The research investigates a key question: Are consumers naturally skeptical of online reviews, or do they tend to believe them? The answer lies in what psychologists call a “truth bias.”

June 4, 2025Business News, Research and Innovation

Florida's construction boom is uncertain as developers face tariffs. Some may pause projects, while others stay optimistic about market demand. Among those weighing in on the issue is USF assistant professor Seckin Ozkul.

May 30, 2025Business News

Christine Andrews, an associate professor at the USF Muma College of Business, contributed expert commentary on budgeting fundamentals, offering insights into both the benefits and downsides of maintaining a budget.

May 29, 2025Business News

Online travel agents are to analog travel agents what Amazon is to department stores: you can get similar stuff, but the former leverages technology to scale up.

May 26, 2025Business News, Research and Innovation

Johnson, who is enrolled in the Vinik Sport & Entertainment Management program within the Muma College of Business, was one of 11 student-athletes nationwide to earn a postgraduate scholarship from the McLendon Foundation.

May 23, 2025Business News, Honors and Awards

While Shubham Jaglan knows he's not escaping the "India's Tiger Woods" moniker any time soon, this week he simply wants to be known as a USF senior as he plays for the Bulls for the final time.

May 22, 2025Business News

Approaching its fourth year, the Fintech|X Accelerator has drawn startup founders from across the United States and around the world who have gone on to generate millions in revenue while creating hundreds of jobs.

May 20, 2025Business News

The panel "Mega-events and the Making of a Sports Destination: Leadership, Community, and the Business of Hosting" featured three of the pioneers and icons of the sports events business.

May 20, 2025Business News, Events

USF's Muma College of Business reported over 30 staff hours saved per month, with a 59% click-to-conversation rate and over a third of chats in Assistant resulting in referrals to student ambassador conversations.

May 16, 2025Business News

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Welcome to USF Muma College of Business news. We are dedicated to sharing compelling stories about our innovative research, outstanding faculty, staff, and students, and significant accomplishments from all three campuses. Here we are one college, seven schools, and all business.